Legal Disclaimer for Bondi Skin Aesthetics

1. General Information

Bondi Skin Aesthetics ("we," "our," or "us") operates the website www.bondiskinaesthetics.com ("Website") and provides beauty therapy and aesthetic services ("Services") to our clients ("you" or "your"). This disclaimer outlines the terms and conditions governing your use of our Website and Services. By accessing or using our Website and/or Services, you agree to fully accept and comply with the terms outlined herein.

2. Mandatory Client Form Submission

Prior to receiving any Services, clients are required to complete and submit the mandatory client consultation and consent form provided via our Website. This form gathers essential information regarding your health history, medical conditions, allergies, and other relevant details. Completion and submission of this form are compulsory, and failure to do so may result in refusal or delay of Services.

3. Informational Purposes Only

All information and content provided on our Website is intended solely for informational and educational purposes. This information does not constitute medical or dermatological advice and should not replace professional medical consultation, diagnosis, or treatment.

4. Professional Consultation Disclaimer

Our beauty therapy Services are provided with aesthetic and cosmetic intentions only. They should not be considered as substitutes for medical procedures or professional healthcare treatments. If you have any medical concerns or pre-existing medical conditions, you must consult with your licensed healthcare professional or dermatologist prior to commencing treatments with us.

​

5. Individual Results May Vary

Treatment outcomes may vary significantly between clients depending on various individual factors including skin type, medical history, lifestyle, adherence to aftercare instructions, and overall health. We do not provide any warranty or guarantee regarding specific results or outcomes from our Services.

​

6. Limitation of Liability

To the fullest extent permitted by applicable Australian law, Bondi Skin Aesthetics expressly disclaims and excludes any liability for any loss, injury, claim, liability, damage, or expense of any kind arising directly or indirectly from the use of our Website, Services, or any information provided therein. This exclusion applies, without limitation, to direct, indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to physical injury, emotional distress, loss of income, or loss of business, regardless of whether such liability arises from breach of contract, negligence, or otherwise, even if Bondi Skin Aesthetics has been expressly advised of the possibility of such damage or loss.

By accessing our Website or engaging our Services, you explicitly agree to release, indemnify, and hold harmless Bondi Skin Aesthetics, its directors, employees, contractors, and agents, from and against all claims and demands arising from your use of our Website, Services, or the content provided therein.

Nothing in this clause excludes or limits any rights you have under the Australian Consumer Law (ACL) that cannot lawfully be excluded or limited.

​

7. Compliance with Australian Consumer Law (ACL)

Under the Australian Consumer Law (ACL), our Services include statutory guarantees that cannot be excluded. In the event of failure of our Services to comply with these statutory guarantees, you are entitled to remedies, including refund, re-performance, or compensation, as applicable under the ACL. This disclaimer does not exclude, limit, or modify any rights, remedies, or guarantees available under the ACL.

​

8. Complaints and Refunds Policy

8.1 Notification Period

All complaints, refund requests, or other concerns regarding our Services must be submitted in writing within fifteen (15) calendar days of the date of service delivery. After the expiry of this fifteen-day period, claims and refund requests shall be deemed void, except where statutory rights under the ACL may still apply.

8.2 Complaint Submission Procedure

Complaints and refund requests must be sent via email to our customer support team at info@bondiskinaesthetics.com. The request should include your name, contact details, date of the service, and a comprehensive description of your issue or complaint.

8.3 Complaint Assessment

We commit to reviewing your complaint promptly and fairly in accordance with ACL requirements. Should we determine a valid claim in relation to a major service failure under the ACL, we will provide remedies such as refunds or re-performance as required by law. Minor service failures may be rectified within a reasonable period as prescribed by ACL.

​

9. Governing Law and Jurisdiction

This Disclaimer is governed by, construed, and enforced in accordance with the laws of the State of New South Wales, Australia. Any disputes arising out of or related to this Disclaimer or our Services shall be resolved exclusively in the courts located within New South Wales, Australia.

​

10. Amendments and Updates

Bondi Skin Aesthetics reserves the right to revise and update this Disclaimer at any time without prior notice. Any amendments will take effect immediately upon being posted to the Website. By continuing to access or use our Website and Services after any amendment, you agree to be bound by the revised Disclaimer terms.

​

11. Contact Information

For any inquiries, clarifications, or additional information regarding this Disclaimer, please contact us directly at:

Bondi Skin Aesthetics
Email: info@bondiskinaesthetics.com
Website: www.bondiskinaesthetics.com

Acceptance of Disclaimer
By accessing our Website and/or engaging in our Services, you explicitly acknowledge that you have read, understood, and fully accept the conditions and terms of this Disclaimer.